How do I setup the VPN account?
We have 2 options:
Can I get a trial account prior to purchase?
No, sorry, but we do offer a low & reasonable price for all of our options, starting out at a 1 month duration.
Will the VPN slow down my system or internet connection?
Regular users will not see much difference. Regarding the connection / VPN speed it will be affected a little as it depends on many factors such as ISP, Protocol used, selected server, client’s real location and much more. We optimised our servers and applications to give the best speed.
I'm getting Error 806. What do I do?
Your firewall is probably enabled and stopping the VPN program from working. You’ll need to open port 1723 to resolve this error.
Does it also protect other protocols, like ICQ, Mail and FTP?
Once you’re connected to our VPN servers, all programs use a virtual network interface, which protects all programs that access the internet on your computer.
Can I use this VPN on a public computer?
Yes, you can! It’s able to run on any computer but you will need to have administrative privileges to be able to configure and establish a network connection.
Can I send mail while using VPN?
Yes, you can. All normal online activities are available.
What is a Dynamic IP?
When you connect to the VPN, then our server will mask your real IP and change it to a new Public IP which will be chosen automatically from the free IP addresses on that VPN server. This IP address is not shared and you can use it until you disconnect your VPN session. Next time you connect to the VPN again, then the IP address may change to another one which is currently available. With dynamic IP plan, you can connect and switch to any of the available VPN servers.
Do you keep logs?
How much data can I transfer?
All our packages have unlimited bandwidth transfer.
What is the average speed of the Nibble Network VPN?
Can I use P2P (such as BitTorrent) with your VPN?
Yes, it’s possible to use P2P with our servers that are located in countries which allow P2P.
Can I watch TV online from other countries (like the UK or US)?
Yes, you can! If you would like to watch UK online TV like BBC iPlayer, you’ll just need to be connected to one of our VPN servers located there. The same goes for the US.
Why is my VPN connection speed so low?
what type encryption do you use?
We use 256-bit AES Encryption to secure our VPN service.
Can I have a Dedicated IP?
Currently we only offer a Dynamic IP service. This may be something we offer in the future.
I have a question not listed here or I need further support
If your question hasn't been answered in the FAQ's please reach out to our support email at [email protected]
Where can I get a Nibble wallet?
Please go to the homepage of this website where you can find links for all downloads.
Where can I get Nibble or NBXC to make a payment?
Please see the getting started pages in this website for some help on mining.
How do I change my username or password?
Usernames cannot be changed. Passwords can be updated, however we recommend keeping the one issued to you as it does not use common dictionary words.
Can I pay with money such as Gbp/Usd/Euro?
Not at this time. We are focussed on offering an end to end private service.
How long does it take for my account details to come through?
Orders will be processed normally within a 12 hour period. If you have not received your account details within that time please contact [email protected]